Super Sports

Super Sports Order Hotline: 01772 654443

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Customer Service

Privacy & Security

Our Website is SSL Server Certified which means shopping with SuperSports is completely safe and secure. We understand your details are important and confidential therefore we everything to make sure the experience is both enjoyable and safe. We can also assure you that your details will not be passed onto any 3rd parties etc.

Shipping & Delivery

SuperSports only charge £8.00 per order for delivery to anywhere in the UK. However, if you spend over £100 with us in one transaction shipping is FREE to anywhere in the UK. Unfortunately, at this moment in time, we don't offer delivery of products outside of the UK.

Delivery charges for the UK and Ireland can be selected whilst placing the order. However orders for heavy items may attract additional charges, we will contact you before shipping your order if this is the case (vary rarely).

Most of the equipment shown on our website is in stock, and goods are dispatched within 3 working days. This means your goods should be with you within 7 days. If your goods are temporarily out of stock you will be notified immediately. Some orders may take up to 14 working days.

Returns & Replacements

Your satisfaction with our products is guaranteed. If for any reason you are not satisfied with your purchase, just return within 14 days of receipt of shipment. Any item returned must be in its original condition. A full refund will be applied to your original purchase credit card for the price of the item(s) returned that meet these conditions. Please note that we only accept returns if the goods are returned to us in satisfactory condition, we have the right to reject any defective items.

If you are returning items due to error on our part we will be happy to refund the delivery charges incurred by you in sending the item back to us. Otherwise you will be responsible for those charges incurred you will also be liable for costs for any other services provided to you in connection with your purchase.

For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.

A Note About Damaged/Cracked Bats:

A very small percentage of bats sold are liable to crack under the massive stresses which take place when the ball hits the willow (usually bottom of the bat). This is why it is very important that your should take care when playing with your bat for the first time, you MUST ensure you have knocked in your bat, especially on the sides and on the bottom.

Even if a bat is described as ready-to-play you should take care when using it in its infancy (It is usual for a cricket bat to have many minor cracks in the face).

Unfortunately we do receive bats back from customers who have mis-used their bat, and if the manufacturer recognises this, they will return the bat to the customer untouched. If a bat is returned to us and the manufacturer agrees there is a fault with the bat, they will then either fix or replace the damaged bat. Returns can take up to 4 weeks to repair or replace.

If you do feel your bat has cracked or split and that there is a flaw with the willow, please return back to us with a note explaining what happened. If the bat is over 12 months old, you will have little or no case for replacement.

Viewing Orders

If you would like to view the status of your orders or simply take a look at some orders from the past click on the "My Account" link at the top right hand corner of the website and log in.

Updating Account Information

To update your account information such as Billing / Delivery address, email address or any other contact information, please click on the "My Account" link at the top right hand corner of the website and log in.

Contact SuperSports

39 New Hall Lane

Tel: 01772 654443




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Super Sports SALE Free Delivery if you spend over 100 Secure Payment Facility